Last updated: 9 July 2026
Starting a return
Contact support with your order details before sending an item. We will confirm eligibility and provide instructions.
Return condition
Unless faulty, items should be unused, complete, and returned with original packaging and accessories.
Return shipping
Responsibility for return shipping depends on the reason and applicable consumer law.
Damaged or incorrect items
Contact us promptly with order information and clear details so we can provide an appropriate remedy.
Contact
Questions may be sent to support@backchecktech.com. Business contact: GLOBAL INTEGRATED MARKETING COMMUNICATION GROUP HOLDINGS LIMITED, RM 01,15/F, GOLDSLAND BUILDING, 22-26 MINDEN AVENUE, Tsim Sha Tsui, Kowloon, Hong Kong.