Last updated: 9 July 2026
Eligibility
Refunds may be available for eligible returned items, cancelled orders, or verified faults, subject to applicable law.
Inspection and approval
When an item is returned, we may inspect it and will notify you of the outcome.
Payment timing
Approved refunds are sent to the original payment method. Financial institutions may require additional processing time.
Contact
Questions may be sent to support@backchecktech.com. Business contact: GLOBAL INTEGRATED MARKETING COMMUNICATION GROUP HOLDINGS LIMITED, RM 01,15/F, GOLDSLAND BUILDING, 22-26 MINDEN AVENUE, Tsim Sha Tsui, Kowloon, Hong Kong.